Information Systems

Epic Applications Manager

June 3, 2025 – Unknown

Join our Information Services team as an Epic Applications Manager!

You’ll play a pivotal role in overseeing the implementation, support, and maintenance of the Epic EMR system. This is a unique opportunity to make a direct impact in healthcare by leading a talented team in supporting vital applications, ensuring timely resolution of issues, and managing critical system upgrades. By joining YVFWC, you’ll contribute to a mission-driven environment where your work directly supports patient care in medically underserved communities.

• This is a hybrid position with 5 weeks per year on-site in Toppenish, Washington, required, and on occasion for special projects.

• Candidates must reside in Washington State (excluding Seattle), Oregon, or Idaho. If you reside outside WA, OR, ID but are willing to relocate, relocation allowance is available if hired.

• At least 1 year of Epic Application Analyst experience required.

• Experience with Epic Ambulatory module is highly preferred. Epic HIM and Care Everywhere experience is preferred.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $99,800-$136,800 yearly compensation DOE with the ability to go higher for highly experienced candidates

• $5,000 sign-on bonus + additional $5,000 bonus after 12 months of employment

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Plan, develop, and prioritize assigned staff work activities; resolve issues.

• Supervise Tier 2 and Tier 3 support operations to ensure timely resolution to system issues.

• Develop project plans, schedules, and allocate resources to complete work.

• Oversee projects for Analysts and Specialists; ensure project objectives are defined and met.

• Develop and recommend solutions or approaches to solve new or existing complex problems.

• Write, maintain, verify, and ensure complete and accurate documentation of IS workflows, systems, and projects.

• Oversee the development of test plans and system upgrades.

• Hire, coach, mentor, and train direct report staff.

• Work with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented and enforced.

• Periodically travel by automobile to various YVFWC sites across our service regions (Washington and Oregon).

Qualifications:

• One of the following:

  • Bachelor’s Degree in Business, Computer Science, Information Technology, or other relevant field and at least 5 years of experience working in Information Systems supporting applications and working with end users OR

  • Associate’s Degree and at least 7 years of experience working in Information Systems supporting applications and working with end users OR

  • High School Diploma/GED and at least 9 years of experience working in Information Systems supporting applications and working with end users.

• Of total I.S. work experience, at least 1 year must be as an Epic Application Analyst.

• 2 years of supervisory or leadership experience in an I.T. setting is required.

• Valid Driver’s License and proof of auto liability insurance coverage is required

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Epic Application Analyst/Coordinator

June 20, 2025 – Unknown

The Epic Application Analyst/Coordinatorprovides technical support services in an Epic environment. This position designs, develops, implements, and maintains electronic systems.

Experience supporting Epic Ambulatory module is highly desired.

We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA). There will be at least two on-site weeks per year in Toppenish, Washington, and additional on-site time may be needed for project/business support.

Position Highlights:

• $77K-$93K yearly salary DOEwith the ability to go higher for highly experienced candidates

• $1,500 sign-on bonus + additional $1,500 bonus after 12 months of employment

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Design, develop, implement, maintain, and troubleshoot Epic systems.

• Monitor and evaluate systems and take action to resolve any issues.

• Observe end users and utilize knowledge of workflow to make recommendations for system innovations and improvements.

• Work with clinical, operational, and administrative stakeholders to understand their needs. Gathers system requirements from stakeholders and makes modifications to the system as appropriate.

• Evaluate the need for hardware and software upgrades, modifications, and repairs. Performs adequate testing to troubleshoot new and existing equipment. Ensures compatibility and operability with existing systems.

• Perform technological feasibility studies for Epic Systems implementations or enhancements.

• Plan, execute, and finalize Epic systems projects. Performs cost-benefit analysis, documents project scopes, and designs implementation plans.

• Provide technical support during the implementation and installation of Epic Environment systems and associated 3rd party products.

• Serve as primary contact for the Epic Environment and provide consultation and information to decision-makers regarding the Epic system.

• Provide consultation and support to end users regarding their technical issues.

• Coordinate and perform in-depth system software testing, including regression, system, and ad-hoc testing.

• Work with vendors on existing or new systems.

• Maintain tracking systems to ensure issues are reported and resolved in a timely manner.

• Work with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented, reflected, and enforced for the systems they are responsible for.

• May be assigned responsibility to ensure the timely provisioning and de-provisioning of appropriate levels of access for the systems that they support.

• May require periodic travel by automobile to various YVFWC sites located across our service regions (Washington and Oregon) to engage with business partners and provide IS support as needed.

• Performs other duties as assigned.

Qualifications:

• Bachelor’s Degree in a Computer or Healthcare field + 2 years of experience in a technical environment supporting applications and working with end users OR

• Associate’s Degree + 4 years of experience in a technical environment supporting applications and working with end users, OR

• High School Diploma/GED + 6 years of experience in a technical environment supporting applications and working with end users.

• Experience in a healthcare setting and with Epic systems is preferred.

• Certifications:Epic Certificate Training Status is preferred, or the ability to acquire an Epic Certificate Training Status within 90 days of completing training. Clinical certifications, licenses, or credentials may be preferred.

• Other Requirements:Valid Driver’s License and proof of automobile liability insurance coverage.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now