Information Systems

Epic Business Intelligence Developer

November 18, 2024 – Unknown

Join our Information Services team as an Epic Business Intelligence Developer and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a committed to the well-being of our communities.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, GA, FL (some restrictions within WA and CA).

Position Highlights:

• $112,000-$148,000 yearly salary DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Design, configure, develop, and maintain data solutions using various data models, software, applications, and programming languages to meet business needs.
• Coach team members on the effective use of diverse software applications and programming languages.
• Act as a consultant for BI Analysts, BI Architects, and business partners on BI applications, databases, and functions to ensure consistent technical design, minimize maintenance efforts, and ensure data security.
• Collaborate with stakeholders, end users, and Application Analysts to ensure application system design, development, and testing support BI needs.
• Lead continuous improvement efforts of developers through the creation and maintenance of code standards, as well as participation in peer review, code review, and Community of Practice meetings.
• Contribute to the continuous improvement efforts of the BI Team by leading team meetings and participating in retrospectives.
• Maintain, troubleshoot, and/or install equipment or software.
• Evaluate, research, and recommend equipment and/or software maintenance and upgrades.
• Document incoming technical support calls and project work efforts into tracking database to ensure timely resolution.
• Provide advice to Information Services (IS) leadership on the acquisition of new software.
• May perform duties as a Scrum Master, including leading scrum rituals, monitoring team health metrics, promoting automation, and eliminating obstacles to achieve goals.
• Evaluate capacity for new requests in collaboration with the product owner of the roadmap.
• Perform other duties as assigned.

Qualifications:

• Education: Bachelor’s Degree in Sciences, Technology, Engineering, Mathematics, Public Health, Healthcare Administration, or Business Administration. An Associate’s Degree in Computer Science and two years’ experience, or a Technical Degree and two years’ experience, may be substituted for the Bachelor’s Degree. Four years’ experience may also be substituted for the Bachelor’s Degree.
• Experience: Seven years’ experience in BI development is required; BI development experience in a healthcare setting and/or with Epic is preferred
• Certifications: One or more of the following:
  • Multiple Epic Certificate Training Statuses may be required, or the ability to acquire multiple Epic Certificate Training Statuses within 120 days of hire.
  • Tableau Designer or Developer Badges preferred.
• Knowledge/Skills/Abilities:
  • Proficient in Epic, Microsoft, SAP, and Tableau tools.
  • Familiar with dimensional and relational data models, especially Epic Cogito.
  • Understanding of Agile methodologies and data governance.
  • Ability to advise on technical solutions and solve product challenges independently.
  • Capable of managing multiple priorities and developing various reports and data models.
  • Skilled in designing test plans and documenting technical specifications.
  • Identifies and automates manual processes.
  • Quick learner of new reporting languages and applications.
  • Strong analytical, decision-making, and communication skills.
  • Basic proficiency in Microsoft Office and other relevant software.
  • If you are passionate about data solutions and have a knack for developing and maintaining BI applications, we want to hear from you!

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Apply Now

I.S. Service Manager

January 8, 2025 – Toppenish, WA

Yakima Valley Farm Workers Clinic is looking for an Information Services Service Manager to join our Information Services (IS) team!

This position plans, coordinates, and supervises the day-to-day activities of the Systems Technician group to ensure efficient operation of all corporate end user computing and in clinic technology. This position works closely with other Information Services (IS) department leadership to identify, recommend, implement, and support cost-effective desktop technology and support strategies. You will have the opportunity to create a direction and vision for this group.

This role is on-site in Toppenish, WA and offers a hybrid schedule with the opportunity to work from home with periodic on-site visits in Oregon and Washington.

The ideal candidate will have a strong background in technical work, including deploying computers, troubleshooting issues, maintaining IS equipment, managing inventory and lifecycle management, and some project and leadership experience. Previous experience likely includes working at a helpdesk, working as a technician, or system administrator.

About YVFWC

At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job. As an FQHC, we are a patient-centered medical home dedicated to serving our communities. Taking care of a patient’s health means caring for them with compassion. We treat our patients how they want to be treated, regardless of where they live, where they are from, or what they can pay. Our doors are open to all, regardless of their citizenship status.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

Position Highlights:

• $82K-$107K yearly compensation DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing 401(a) & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, Employee Assistance Program (EAP), and much more.
• Relocation allowance is available.

Key Responsibilities:

• Lead, coach, and evaluate the Systems Technician team
• Support staff development and training
• Recruit, orient, and onboard new staff
• Oversee setup, maintenance, and support of IT equipment
• Plan and coordinate team activities for efficiency
• Gather and act on customer feedback for service improvement
• Ensure device security and manage inventory
• Communicate priorities and updates with the team and IS leadership
• Plan and implement projects, ensuring timely completion

Qualifications:

• Associate’s degree or higher in Computer Science, Information Technology or related field. High School Diploma or GED and two additional years of relevant experience may substitute for an Associate’s degree.
• Three years of progressive experience in IS/IT department with high volume support, including two years in a leadership role.
• Valid Driver’s License and proof of automobile liability insurance coverage.
• Ability to work flexible hours, including evenings and weekends, and on-call scheduling.

Skills & Knowledges:

• Effective systems management and hardware/software evaluation
• Privacy and security practices (HIPAA/HITRUST)
• Desktop lifecycle management and troubleshooting
• Multitasking and prioritization in dynamic environments
• Researching emerging technologies and making recommendations
• Strong communication, analytical, and decision-making skills

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Apply Now

Epic Business Intelligence Analyst

January 31, 2025 – Unknown

Join our team as an Epic Business Intelligence Analyst and help transform healthcare delivery. As a key player in our organization, you’ll create innovative enterprise business intelligence tools that empower our business partners to provide top-quality patient care while controlling costs. You’ll collaborate with stakeholders to understand their BI needs, translate those requirements into technical solutions, and lead testing efforts. Your expertise in Epic, Microsoft, SAP, and Tableau Reporting and Analytic Tools will be crucial as you develop data solutions and analytics. In addition to your technical prowess, your ability to build relationships, manage multiple priorities, and lead teams will be invaluable in this role. If you’re passionate about healthcare, data, and technology, apply now and be part of our journey to improve healthcare through data-driven insights and innovation.

This position requires experience specific to Epic EMR clinical environments, healthcare operations, and/or revenue cycles.

This is a remote position.Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, GA, FL (some restrictions within WA and CA).

About YVFWC

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $105K-$145K/yearly compensation DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Meet with stakeholders to determine business intelligence needs.

• Translate business requirements into technical specifications and develop test plans.

• Design, document, configure, develop, test, and maintain data solutions using a variety of data models, software, applications, and programming languages.

• Lead internal testing and manage external data validation efforts through the development and execution of thorough test scripts.

• Create training materials, lead training sessions on BI tools, and consult business partners on the development of training materials.

• Manage and execute BI Application and Epic system configuration activities.

• Support the development of business unit data and IT solutions.

• Collaborate with Stakeholders, BI developers, BI architects, Application Analysts, and end users to ensure application system design and development support business intelligence needs.

• Create and maintain standards for story writing, customer-facing specifications, and project portfolio management.

• Contribute to continuous improvement efforts of the BI Team by leading team meetings and participating in Community of Practice meetings and retrospectives.

• Maintain, troubleshoot, and/or install equipment or software.

• Evaluate, research, and recommend equipment and/or software maintenance and upgrades.

• Document incoming technical support calls and project work efforts in the tracking database to ensure timely resolution.

• Define and prioritize a product roadmap based on input from external stakeholders.

• May perform duties as a Product Owner that include gaining an understanding of executives’ and business leaders’ needs and developing and managing a BI and analytics product roadmap. Writes user stories and maintains story backlog, ensuring Sprints are ready. Reports progress statuses and provides predicted completion dates. Ensures solutions meet the success criteria of user stories. Consult Scrum Master on process improvement efforts.

• May perform duties as a Scrum Master, which include leading scrum rituals, monitoring team health metrics, promoting automation, and eliminating obstacles so that tasks may be completed and goals achieved. Evaluates capacity for new requests in collaboration with the product owner of the roadmap.

Qualifications:

• Bachelor’s Degree in the Sciences, Technology, Math, Engineering, Public Health, Healthcare Administration, or Business Administration; Associate’s Degree in Computer Science and two years’ experience may be substituted for the Bachelor’s Degree. A technical degree and two years of experience may be substituted for a bachelor’s degree. Four years’ experience may be substituted for the Bachelor’s Degree.

• Seven years experience in Reporting, Analytics, Business Intelligence, or Applications Support in a healthcare setting, of which 2 years of experience need to be with Epic clinical environments, healthcare operations, and/or revenue cycle is required.

• Multiple Epic Certificate Training Statuses may be required, or the ability to acquire multiple Epic Certificate Training Statuses within 120 days of hire.

Knowledge/Skills/Abilities

• Proficient in Epic, Microsoft, SAP, Tableau, relational/dimensional data models (Epic Cogito), Agile/Scrum, data quality/governance

• Value-Based Care, clinical/revenue cycle operations

• Requirement gathering, process documentation, workflow testing, managing priorities, project lifecycle management

• Building relationships, leading groups, effective communication

• Data analysis, decision-making, problem-solving

• Microsoft Outlook, Word, Excel, PowerPoint

• Minimal supervision, quick learning

• Product delivery, strategy, roadmap creation

• Continuous improvement, team facilitation

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Apply Now