Information Systems

Epic Application Analyst/Coordinator

February 10, 2026 – Unknown

The Epic Application Analyst/Coordinator provides technical support services in an Epic environment. This position designs, develops, implements, and maintains electronic systems.

• Strongly prefer candidates with Epic Resolute Professional Billing experience.

This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA). There will be at least two on-site weeks per year in Toppenish, Washington, and additional on-site time may be needed for project/business support. If you reside outside of the above states but are open to relocation, we can provide relocation allowance if hired.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights:

• $80,168.40 – $97,734 yearly salary DOE with the ability to go higher for highly experienced candidates

• $3,000.00 Hiring/Retention Bonus Structure:

  • At Hire: $900.00

  • At 180 days (6 months): $1,200.00

  • At 12 months: $900.00

• Bonus will be pro-rated based on Full Time Equivalency (FTE)

• Relocation allowance available.

Benefits

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Designs, develops, implements, maintains, and troubleshoots Epic systems.

• Monitors and evaluates systems and takes action to resolve any issues.

• Observes end users and utilizes knowledge of workflow to make recommendations for system innovations and improvements.

• Works with clinical, operational, and administrative stakeholders to understand their needs. Gathers system requirements from stakeholders and makes modifications to the system as appropriate.

• Evaluates need for hardware and software upgrades, modifications and repairs. Performs adequate testing to troubleshoot new and existing equipment. Ensures compatibility and operability with existing systems.

• Performs technological feasibility studies for Epic Systems implementations or enhancements.

• Plans, executes, and finalizes Epic systems projects. Performs cost-benefit analysis, documents project scopes, and designs implementation plans.

• Provides technical support during implementation and installation of Epic Environment systems and associated 3rd party products.

• Serves as primary contact for the Epic Environment and provides consultation and information to decision makers regarding the Epic system.

• Provides consultation and support to end users regarding their technical issues.

• Coordinates and performs in-depth system software testing, including regression, system and ad-hoc testing.

• Works with vendors on existing or new systems.

• Maintains tracking systems to ensure issues are reported and resolved in a timely manner.

• Works with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented, reflected and enforced for the systems they are responsible for.

• May be assigned responsibility to ensure the timely provisioning and de-provisioning of appropriate levels of access for the systems that they support.

• May require periodic travel by automobile to various YVFWC sites located across our service regions (Washington and Oregon) to engage with business partners and provide IS support as needed.

Qualifications:

• Bachelor’s Degree in a Computer or Healthcare field. Four years’ experience working in a healthcare setting with Epic and/or applications support may be substituted for the required education.

• Two years of experience in a technical environment supporting applications and working with end users.

• Experience in a healthcare setting is preferred.

• Previous Epic systems experience is preferred.

• Epic Certificate Training Status preferred, or ability to acquire an Epic Certificate Training Status within 90 days of completed training.

• Clinical certifications, licenses, or credentials may be preferred.

• Valid Driver’s License and proof of automobile liability insurance coverage.

Skills

• Knowledge of hardware, software, and peripheral equipment and troubleshooting techniques.

• Knowledge of clinical workflows and clinical business systems.

• Knowledge of system security concepts in including provisioning and access management governance.

• Knowledge and familiarity with various project management methodologies including traditional waterfall and Agile methodologies preferred.

• Ability to assess various equipment and procedures and make recommendations for improvements.

• Ability to work with gather system requirements.

• Ability to document clinical and business processes and procedures.

• Ability to design, build, and execute comprehensive workflow-based test plans and scripts.

• Ability to effectively manage multiple, concurrent priorities.

• Ability to develop effective working relationships to gain trust and establish credibility at all organizational levels.

• Ability to lead group discussions and guide them to make key decisions.

• Effective project management capability throughout the project lifecycle of planning, organizing, managing, and finalizing outcomes.

• Ability to analyze complex data and communicate observations in a simplified manner.

• Strong analytical and decision-making skills to be able to assess the root cause of an issue and determine an optimal solution.

• Effective verbal, written, and listening communication skills.

• Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, Visio, and PowerPoint.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Server Systems Analyst

January 29, 2026 – Toppenish, WA

Join our team as a Remote Server Systems Analyst. Responsible for the implementation and daily management of the corporate server systems infrastructure environment. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all servers, systems, and communication links. Analyzes system traffic and performance. Ensures regular system maintenance and integration of new technologies and upgrades.

This is a remote position.  Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA).  Will require occasional travel to YVFWC service areas for on-site support.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights:

• Salary $80,715-$108,191 DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more.

What You’ll Do:

• Monitors, analyzes and troubleshoots server performance issues, and resolves issues promptly.

• Maximizes system performance and makes recommendations for new processes, tools, system equipment upgrades and enhancements.

• Understands system architecture and looks to increase efficiencies. Writes scripts, batch files, or uses other automation techniques to improve system management.

• Analyzes system configuration and makes recommendations for enhancement.

• Manages the server operating environments. Researches and implements configuration changes.

• Ensures appropriate system backups are in place and working properly.

• Performs capacity planning and ensures adequate system resources for current and predicted workloads.

• Maintains system security in coordination with the Security team. Ensures installation and maintenance of server and system security measures. Applies security patches and fixes as needed. Monitors for indications of security breaches and reports security and/or policy violations.

• Maintains technical documentation for all server and infrastructure systems. Updates the documentation library with any changes.

• Jointly coordinates all system upgrades, modifications, or changes.

• Develops project plans, including scope, milestones, and deliverables in order to meet project goals and deadlines. Actively moves projects, tasks, and assignments forward.

• Works with supervisor on budgeting and procurement including cost/benefit analysis.

• Performs other duties as assigned.

Qualifications

• Associate’s degree or I.T. certificate and at least 3 years professional work experience providing support to end users in a complex technical environment and intermediate working knowledge of servers and systems, OR

• High school diploma/GED and at least 5 years professional work experience providing support to end users in a complex technical environment and intermediate working knowledge of servers and systems.

• Current industry certification in one of the following technologies is preferred: Cisco, Nutanix, VMWare, Microsoft Azure, Amazon AWS, Office365, or Microsoft Server Technologies.

• Valid Driver’s License and proof of auto liability insurance coverage.

Knowledge/Skills/Abilities

•    Knowledge of hardware/software troubleshooting, IP network design and operations, system/server performance monitoring, and capacity planning.•    Knowledge of modern infrastructure technologies including M365 (Exchange, Teams, SharePoint, OneDrive), Microsoft Azure (VMs, storage, networking), Hyperconverged virtualization platforms (Nutanix, VMWare), Enterprise Backup and Recovery (Rubrik, Veeam, Azure Backup, Azure Site Recovery, DRaaS), Mobile Device Management (Intune, JAMF, Mosyle), and Identity and Access management fundamentals (Active Directory, Entra, Okta, etc.).•    Strong grasp of traditional infrastructure such as Windows Server OS, Email Security/Anti-Spam, Microsoft SQL Server, DNS/DHCP, and Networking.•    Ability to document system designs, processes, and procedures; execute projects on time and within scope/budget; work independently or collaboratively; and maintain effective working relationships at all organizational levels.•    Ability to prioritize tasks and manage multiple responsibilities in a fast paced environment.•    Strong verbal, written, and listening communication; customer service skills; problem solving and sound judgment; attention to detail with high accuracy.•    Basic proficiency in Microsoft Outlook, Word, and Excel. 

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now