Front Office

Are you dedicated to providing exceptional service and support? Our community healthcare provider is seeking enthusiastic front office professionals to join our team. You’ll be the first point of contact for our patients, ensuring a welcoming and efficient experience. If you have excellent communication skills and a passion for helping others, we want to hear from you. Apply now to make a positive impact on our community’s health and be a vital part of our patient care journey.

0 job openings.

Medical Receptionist - Relief

June 5, 2025 • Front Office • Hermiston, OR

Hermiston, OR — Join our team as a relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon.……

Medical Receptionist - Relief

June 5, 2025 – Hermiston, OR

Join our team as a relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

$18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills

What You’ll Do:

Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist

June 11, 2025 • Front Office • Salem, OR

Salem, OR — Join our team as a Medical Receptionist at Lancaster Family Health Center in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We……

Medical Receptionist

June 11, 2025 – Salem, OR

Join our team as a Medical Receptionist at Lancaster Family Health Center in Salem, OR!

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

$18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Clinical Support and Referral Specialist - Relief

July 7, 2025 • Front Office • Portland, OR

Portland, OR — Join our team as a relief Clinical Support and Referral Specialist at Rosewood Family Health in Portland, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington……

Clinical Support and Referral Specialist - Relief

July 7, 2025 – Portland, OR

Join our team as a relief Clinical Support and Referral Specialist at Rosewood Family Health in Portland, OR!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

$21.24-$26.02/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

Maintain and update reports and registries for the Patient Care Health Home team, conduct audits for procedures/labs, and identify process improvement ideas
Handle patient registration and insurance verification, assist with Release of Information forms, manage mail and faxes
Provide Obstetrics support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital.
Process referrals, respond to inquiries, coordinate appointments, assist with insurance authorization, and complete other assigned tasks

Qualifications:

High school diploma or General Education Diploma (GED); An Associates Degree or Certificate from an accredited technical school is preferred
One year’s experience working in an office setting, preferably a medical or dental office, is required.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
Ability to professionally interact with the public, providers, and staff
Basic in Electronic Medical Records (EMR), Word and Excel
Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Service Center Supervisor

July 8, 2025 • Front Office • Salem, OR

Salem, OR — Join our team as a Service Center Supervisor at Lancaster at Lancaster in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we……

Service Center Supervisor

July 8, 2025 – Salem, OR

Join our team as a Service Center Supervisor at Lancaster at Lancaster in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

$28.35-$34.73/hour DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, eight paid holidays, and much more!

What You’ll Do:

Formulates and implements policies, procedures, and processes that meet the standards and requirements of the organization and various regulatory agencies.
Monitors the patient record filing system and ensures accurate and complete data is collected for all patients. Provides feedback and instruction to staff to ensure accuracy of patient files.
Answers questions from staff and provides guidance and feedback.
Assists in the formulation and management of performance targets for individuals and teams.
Measures performance with key metrics such as number of calls per Call Center Agent, queue time, call abandonment %, dropped calls, and customer service satisfaction levels.
Communicates and serves as a liaison between call center and all clinics scheduling coordinators are serving. Builds relationships with clinic supervisors from all clinics call center is serving.
Updates and maintains scheduling protocols for all clinics the call center is serving.
Creates improvement plans to optimize procedures and staff engagement. Ensures adherence to established policies and procedures.
Keeps management informed of issues and problems. Identifies any patterns and creates solutions to mitigate or eliminate them.
Participates in Clinic Leadership meetings and reports results and performance to the Clinic Director.
Performs other duties as assigned.
Management Duties:
Coaches, mentors, and trains direct report staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
Completes call audits on scheduling coordinators to ensure expectations of scheduling coordinators are being met during the phone interaction with the patient.
Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
Manages AIDET patient communication surveys, compiles and communicates results, and makes any process or procedure changes necessary to improve results. Also manages TSF on a daily basis.

Qualifications:

High School Diploma or General Education Diploma (GED). An associate’s Degree is preferred.
Five years of call center, service center, contact center experience or five years of direct customer service experience in a supervisory or lead role. Associate’s Degree may substitute 2 years’ experience. Bachelor’s Degree may substitute 4 years’ experience.
Call center experience, preferably in healthcare is preferred.
Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Knowledge of medical billing and insurance is preferred. Knowledge of medical terminology preferred. Effective verbal and listening communication skills.Strong customer relations skills, including the ability to manage stressful situations. Basic conflict resolution and de-escalation skills. Ability to work well in a customer-oriented team environment. Ability to work effectively in a fast-paced environment. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying. Able to analyze and apply data to improve performance. Strong attention to detail and accuracy. Basic proficiency with 10-key. Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, and PowerPoint.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Scheduling Coordinator

July 30, 2025 • Front Office • Salem, OR

Salem, OR — Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and……

Scheduling Coordinator

July 30, 2025 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

$19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, eight paid holidays, and much more!

What You’ll Do:

Manage scheduling phone queue, transfer calls to appropriate staff
Schedule patient appointments based on guidelines and provider availability
Verify and update patient demographic and insurance information
Notify patients of schedule changes and adjust appointments
Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed
Handle daily scheduling work queues and provide patient outreach
Offer backup support to Front Office positions as required
May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

High School Diploma or General Education Diploma (GED)
One year of office, administrative, patient care, call center or customer service experience.
One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner
Basic knowledge of medical terminology is preferred
Basic knowledge of the Epic systems is preferred
Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist - Relief

July 31, 2025 • Front Office • Hermiston, OR

Hermiston, OR — Join our team as a Relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR, Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon.……

Medical Receptionist - Relief

July 31, 2025 – Hermiston, OR

Join our team as a Relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR,

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

$18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills

What You’ll Do:

Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Referral Specialist - Temporary

August 12, 2025 • Front Office • Toppenish, WA

Toppenish, WA — Join our team as a Temporary Referral Specialist at Toppenish Medical Dental Clinic! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a……

Referral Specialist - Temporary

August 12, 2025 – Toppenish, WA

Join our team as a Temporary Referral Specialist at Toppenish Medical Dental Clinic!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

$18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!

What You’ll Do:

Manage work queues regarding referral activity daily to ensure timely processing and/or completion
Assist with patient referrals for additional services needed with internal and external medical facilities
Assist with patient insurance authorization
Assist with appointment setup as needed
Coordinate follow-up between referral source and patient
Ensure chart notes and follow-up documentation are linked to the referral
Provide translated educational materials and directions to patients when necessary
Process incoming correspondence and respond to calls, emails, and faxes
Perform other duties as assigned

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience working in an office setting, preferably a medical or dental office.
Bilingual (English/Spanish) is required at level 9
Knowledge of or ability to learn medical terminology required
Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment
Excellent communication and interpersonal skills
Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist - Relief

August 18, 2025 • Front Office • Kennewick, WA

Kennewick, WA — Join our team as a Relief Medical Receptionist at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We……

Medical Receptionist - Relief

August 18, 2025 – Kennewick, WA

Join our team as a Relief Medical Receptionist at Miramar Health Center in Kennewick, WA!

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew" for a glimpse into our dedication to our communities, health, and families.

What We Offer

$18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills

What You’ll Do:

Handle phone calls, greet patients, manage logs, and provide translation services
Collect patient data and maintain records
Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
Maintain cash box and complete other assigned tasks

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience as a receptionist in a clinic is preferred
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to professionally interact with patients, Providers, and staff
Ability to deliver outstanding customer service
Basic knowledge of medical terminology & healthcare billing insurance is desired
Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Scheduling Coordinator

August 20, 2025 • Front Office • Walla Walla, WA

Walla Walla, WA — Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We……

Scheduling Coordinator

August 20, 2025 – Walla Walla, WA

Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

$19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, eight paid holidays, and much more!

What You’ll Do:

Manage scheduling phone queue, transfer calls to appropriate staff
Schedule patient appointments based on guidelines and provider availability
Verify and update patient demographic and insurance information
Notify patients of schedule changes and adjust appointments
Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed
Handle daily scheduling work queues and provide patient outreach
Offer backup support to Front Office positions as required
May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

High School Diploma or General Education Diploma (GED)
One year of office, administrative, patient care, call center or customer service experience is required.
One year’s experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred.
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner
Basic knowledge of medical terminology is preferred
Basic knowledge of the Epic systems is preferred
Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist

September 25, 2025 • Front Office • Spokane, WA

Spokane, WA — Join our team as a Medical Receptionist at Unify Community Health, Northeast in Spokane, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We……

Medical Receptionist

September 25, 2025 – Spokane, WA

Join our team as a Medical Receptionist at Unify Community Health, Northeast in Spokane, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.17-$22.26 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Answers the phone, transfers calls and takes messages as needed for the clinic.
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
Reviews cash box receipts and reconciles cash box daily.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year’s experience as a Receptionist in a clinic preferred.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service.
Basic knowledge of medical terminology desired.
Basic knowledge of healthcare billing insurance desired.
Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Patient Benefits Coordinator

October 15, 2025 • Front Office • Hermiston, OR

Hermiston, OR — Join our team as a Patient Benefits Coordinator at Mirasol Family Health Center in Hermiston, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon.……

Patient Benefits Coordinator

October 15, 2025 – Hermiston, OR

Join our team as a Patient Benefits Coordinator at Mirasol Family Health Center in Hermiston, OR!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$19.58-$23.98 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution
Inform patients on billing and payment practices, provide account details and balance information
Discuss medical insurance options, eligibility, and Managed Care plans with clients
Assist clients with insurance application process, track applications, and provide guidance on benefits
Educate clients on medical insurance coverage, help resolve card-related issues
Manage daily work queues for insurance, discounts, and Medicaid processing
Evaluate and process hardship or write-off requests, maintain billing adjustments
Stay updated on Managed Care and Medicaid program changes and updates

Qualifications:

High School Diploma or General Education Diploma (GED)
One year’s experience with billing credit or patient benefits, preferably in a medical office, is required; Experience in special programs such as State Managed Care plans is preferred
Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment
Bilingual (English/Spanish) required at a level 9
Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
Ability to build effective relationships and interact professionally with patients, providers, and staff
Basic proficiency with Electronic Medical Records, Word, and Excel
Basic knowledge of medical terminology and medical billing insurance is desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Scheduling Coordinator

October 9, 2025 • Front Office • Yakima, WA

Yakima, WA — Join our team as a Scheduling Coordinator at Presson Place, Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide……

Scheduling Coordinator

October 9, 2025 – Yakima, WA

Join our team as a Scheduling Coordinator at Presson Place, Yakima, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.47-$22.62 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed.
Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed.
Verifies and updates current patient demographic information including contact information, insurance, and income verification.
Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes.
Assesses patient’s need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed.
Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist.
Provides outgoing calls related to registries and outreach for patients.
Provides backup support to other Front Office positions as needed.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year of office, administrative, patient care, call center or customer service experience.
One year’s experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred.
Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner.
Basic knowledge of medical terminology preferred.
Basic knowledge of the Epic systems preferred.
Basic proficiency with a variety of computer programs including Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist

October 16, 2025 • Front Office • Spokane, WA

Spokane, WA — Join our team as a Medical Receptionist at Unify Community Health on Mission Avenue in Spokane, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and……

Medical Receptionist

October 16, 2025 – Spokane, WA

Join our team as a Medical Receptionist at Unify Community Health on Mission Avenue in Spokane, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.17-$22.26 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Answers the phone, transfers calls and takes messages as needed for the clinic.
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
Reviews cash box receipts and reconciles cash box daily.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year’s experience as a Receptionist in a clinic preferred.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service.
Basic knowledge of medical terminology desired.
Basic knowledge of healthcare billing insurance desired.
Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist - Relief

October 13, 2025 • Front Office • Salem, OR

Salem, OR — Join our team as a Relief Medical Receptionist at Lancaster Family Health Center at Beverly in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington……

Medical Receptionist - Relief

October 13, 2025 – Salem, OR

Join our team as a Relief Medical Receptionist at Lancaster Family Health Center at Beverly in Salem, OR!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.35-$22.48 DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

Answers the phone, transfers calls and takes messages as needed for the clinic.
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
Reviews cash box receipts and reconciles cash box daily.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year’s experience as a Receptionist in a clinic preferred.
Bilingual (English/Spanish) required at level 9.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service.
Basic knowledge of medical terminology desired.
Basic knowledge of healthcare billing insurance desired.
Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Medical Receptionist

October 13, 2025 • Front Office • Toppenish, WA

Toppenish, WA — Join our team as a Medical Receptionist at Toppenish Medical-Dental Clinic! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range……

Medical Receptionist

October 13, 2025 – Toppenish, WA

Join our team as a Medical Receptionist at Toppenish Medical-Dental Clinic!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$17.31-$21.20 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Answers the phone, transfers calls and takes messages as needed for the clinic.
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
Reviews cash box receipts and reconciles cash box daily.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year’s experience as a Receptionist in a clinic preferred.
Bilingual (English/Spanish) required at level 9.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service.
Basic knowledge of medical terminology desired.
Basic knowledge of healthcare billing insurance desired.
Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Clinical Support Specialist - Relief

October 27, 2025 • Front Office • Yakima, WA

Yakima, WA — Join our team as a Relief Clinical Support Specialist at West Valley Family Health in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and……

Clinical Support Specialist - Relief

October 27, 2025 – Yakima, WA

Join our team as a Relief Clinical Support Specialist at West Valley Family Health in Yakima, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.47-$22.62 DOE with the ability to go higher for highly experienced candidates
Additional 4% differential for your bilingual skills

What You’ll Do:

Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures
Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff
Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients
Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications:

High school diploma or General Education Diploma (GED). Associates Degree or Certificate from an accredited technical school is preferred.
One year’s experience working in an office setting, preferably a medical or dental office.
Two years’ experience working in a medical or dental office is preferred.
Bilingual (English/Spanish) required. Ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to effectively interact with patients, providers and staff in a professional manner.
Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel.
Basic knowledge of medical terminology desired.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Scheduling Coordinator

October 22, 2025 • Front Office • Sunnyside, WA

Sunnyside, WA — Join our team as a Scheduling Coordinator at Sunnyside Immediate Care in Sunnyside, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer……

Scheduling Coordinator

October 22, 2025 – Sunnyside, WA

Join our team as a Scheduling Coordinator at Sunnyside Immediate Care in Sunnyside, WA!

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

$18.47-$22.62 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed.
Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed.
Verifies and updates current patient demographic information including contact information, insurance, and income verification.
Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes.
Assesses patient’s need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed.
Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist.
Provides outgoing calls related to registries and outreach for patients.
Provides backup support to other Front Office positions as needed.

Qualifications:

High School Diploma or General Education Diploma (GED).
One year of office, administrative, patient care, call center or customer service experience.
One year’s experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred.
Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner.
Basic knowledge of medical terminology preferred.
Basic knowledge of the Epic systems preferred.
Basic proficiency with a variety of computer programs including Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

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