Front Office

Clinical Support Specialist

October 24, 2024 – Yakima, WA

Join our team as a Clinical Support Specialist at 11th Avenue Family Medicine Clinic in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.11-$22.19/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Ensures compliance with workflows and procedures by reviewing registry data
• Performs audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing documentation of audits. Identifies and communicates process improvement ideas to staff
• Assists with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Handles sorting and distributing mail and faxes to appropriate recipients
• Provides Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offers chart review support to PAs and NPs, forwarding reviews to physicians and maintaining a log

Qualifications:

• High school diploma or General Education Diploma (GED)
• Associate’s Degree or Certificate from an accredited technical school is preferred
• One year’s experience working in an office setting, preferably a medical or dental office
• Bilingual (English/Spanish) required. Ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers, and staff in a professional manner
• Basic proficiency in Electronic Medical Records, Word, and Excel
• Basic knowledge of medical terminology is desired.

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Service Center Manager

November 12, 2024 – Yakima, WA

Join our team as a Service Center Manager in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $77,968-$81,000 yearly salary with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Coach, mentor, and train staff. Provide continuous performance management and conduct employee performance evaluations. Addresses performance and behavior issues, clarifying expectations and providing feedback. Manages the service center operations for a Regional Service Center, with directly supervising the staff potentially working out of multiple locations.
• Support employee growth and development. Assess the educational and experience needs of direct reports in collaboration with the individual. Encourage direct reports to seek educational opportunities by incorporating job-related training in addition to mandatory training. Trains service center personnel as needed.
• Responsible for the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Manage work schedules to ensure effective staffing for incoming calls and messages. Assures scheduling guidelines are followed and up to date.
• Conduct effective resource planning to maximize the productivity of resources (people, technology, workflows, etc.)
• Responsible for collecting, analyzing, and reporting service center metrics and statistics.
• Exemplify excellent customer service relations with internal and external stakeholders. Address all patient complaints and feedback, holds staff accountable for conformity to customer service policy, AIDET principles and patient satisfaction.
• Coordinate with the Region’s Nursing Supervisors to ensure RN Triage coverage for the Service Center meets the patients’ needs.
• Work closely with the regional medical leadership teams to ensure consistent workflows and to resolve issues, questions, and challenges.
• Partner with Regional Directors to pilot and explore opportunities for operational efficiencies for the region and the service center.
• Develop and maintain relationships within the organization to effectively partner with other departments as needed to ensure the service center meets the needs and expectations of our patients.
• Responsible for budgeting and tracking expenses related to the service center.
• Develop and drive operational improvement and change management initiatives within the service center. Leads the service center team in continuous improvement practices.
• Create and maintain an inclusive work environment that respects diverse ideas, backgrounds, and styles. Supports diversity through the selection, management, and retention of diverse employees. Creates, drives, and maintains an employee engagement culture.
• Ensure compliance with Joint Commission, NCQA, UDS, and local and state/federal regulations.
• Perform other duties as assigned.

Qualifications:

• Education: Associate’s degree, preferably in business or healthcare, is required; High School Diploma or General Education Diploma (GED) and 2 additional years’ of experience may be substituted for Associates Degree.
• Experience: Five years experience in a call center, service center, contact center, or direct customer service role, including 1 year of direct supervisory or managerial experience in such a position. A Bachelor’s Degree may substitute 2 years of required experience. Experience in a call or service center, preferably in healthcare preferred.
• Knowledge/Skills/Abilities
  • Knowledge of leading and supervising teams.
  • Knowledge of medical billing insurance is preferred.
  • Knowledge of medical terminology is preferred.
  • Effective verbal and listening communication skills.
  • Strong customer relations skills, including the ability to manage stressful situations.
  • Basic conflict resolution and de-escalation skills.
  • Skills to work well in a customer-oriented team environment.
  • Skills to work effectively in a fast-paced environment.
  • Skills to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
  • Skills to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying.
  • Knowledge and skills to analyze and apply data to improve performance.
  • Strong attention to detail and accuracy.
  • Basic proficiency with 10-key.
  • Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, and PowerPoint.

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Optometry Receptionist - Relief

November 26, 2024 – Toppenish, WA

Join our team as a relief Optometry Receptionist at Toppenish Medical-Dental Clinic and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $16.97-$20.79/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

• Answer phones, transfer calls, and take messages
• Greet patients, maintain logs, and notify staff of arrivals
• Provide translation services
• Collect and update patient data and create and maintain charts
• Schedule and manage patient appointments
• Verify insurance eligibility and assist with insurance questions
• Respond to patient inquiries in person, by phone, and via portal
• Perform billing tasks and reconcile cash box daily
• Manage referrals and recall processes
• Ensure documents are sent to Health Information and filed correctly
• Help maintain and manage the retail portion of the optical practice, including pricing, collecting, billing, and ordering frames, lenses, and contact lenses

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year’s experience in a clinic, optometry, or dental office is preferred
• Bilingual (English/Spanish) is required at level 9
• Excellent multitasking ability to manage varied workloads
• Ability to interact professionally with patients and staff
• Proficient in Microsoft Outlook, Word, Excel, Epic, and EMR
• Medical terminology and healthcare billing insurance knowledge is preferred
• Outstanding customer service skills

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Medical Receptionist - Relief

January 20, 2025 – Walla Walla, WA

Join our team as a relief Medical Receptionist at Family Medical Center in Walla Walla, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our members.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.82-$21.83/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services
• Collect patient data and maintain records
• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year’s experience as a receptionist in a clinic is preferred
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to professionally interact with patients, Providers, and staff
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology & healthcare billing insurance is desired
• Basic proficiency in Microsoft Outlook, Word, and Excel

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Scheduling Coordinator

January 16, 2025 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our members.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates
• Additional 4% differential for your bilingual skills!
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff
• Schedule patient appointments based on guidelines and provider availability
• Verify and update patient demographic and insurance information
• Notify patients of schedule changes and adjust appointments
• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed
• Handle daily scheduling work queues and provide patient outreach
• Offer backup support to Front Office positions as required
• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and reports findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred
• Bilingual (English/Spanish) required at level 9
• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner
• Basic knowledge of medical terminology is preferred
• Basic knowledge of the Epic systems is preferred
• Basic proficiency in Word and Excel

Our mission celebrates diversity. We are committed to equal-opportunity

Apply Now

Scheduling Coordinator

January 16, 2025 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our members.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates
• Additional 4% differential for your bilingual skills
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff
• Schedule patient appointments based on guidelines and provider availability
• Verify and update patient demographic and insurance information
• Notify patients of schedule changes and adjust appointments
• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed
• Handle daily scheduling work queues and provide patient outreach
• Offer backup support to Front Office positions as required
• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and reports findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred
• Bilingual (English/Spanish) required at level 9
• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner
• Basic knowledge of medical terminology is preferred
• Basic knowledge of the Epic systems is preferred
• Basic proficiency in Word and Excel

Our mission celebrates diversity. We are committed to equal-opportunity

Apply Now

Medical Receptionist

January 27, 2025 – Hermiston, OR

Join our team as a Medical Receptionist at Mirasol Family Health Center in Hermiston, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Scheduling Coordinator

January 31, 2025 – Yakima, WA

Join our team as a Scheduling Coordinator in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our members.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $16.97-$20.79/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Front Office Supervisor

February 27, 2025 – Yakima, WA

Join Our Team as a Front Office Supervisor at Lincoln Ave Medical Dental Clinic!

Are you a dynamic and organized professional with a passion for providing exceptional patient care? Lincoln Ave Medical Dental Clinic is seeking a dedicated Front Office Supervisor to lead our front office team. In this role, you will oversee the daily operation of all clinic practice management services, including scheduling, reception, clinical support, and referral management. If you thrive in a fast-paced setting and have a knack for leadership, we would love to hear from you!

Be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant members.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $26.22-$32.12/hour DOE with the ability to go higher for highly experienced candidates

• $5,000 sign-on bonus & $2,000 bonus at 12 months of employment

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manage daily clinic front office operations, implement policies and procedures to meet organization standards and regulatory requirements, and coordinate provider schedules

• Oversee appointments, patient record filing, and quality assurance activities, ensuring accuracy and compliance with regulations

• Monitor reports, work queues, patient surveys, and information requests while coaching and training staff and fostering an inclusive work environment

• Support diverse employees, engage in recruitment, performance management, and employee development, and perform various administrative tasks to ensure efficient clinic operations

Qualifications:

• High School Diploma or General Education Diploma (GED). An Associate’s Degree in business or healthcare is a plus!

• Five years of experience in healthcare is required; an Associate’s Degree may substitute 2 years of experience & Bachelor’s Degree may substitute 4 years of experience

• One year’s supervisory experience managing employees and administering policies is preferred

• Bilingual (English/Spanish) preferred at a level 9

• Basic proficiency in Word, Excel, and EPIC preferred

• Effective verbal, written, and listening communication skills

• Ability to work independently with minimal supervision

• Ability to effectively manage employees and administer clinic policies

• Ability to multitask with adaptability to interruptions

• Ability to work effectively in a fast-paced primary care environment

• Knowledge of medical terminology & Patient Benefits Coordination

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Scheduling Coordinator

February 27, 2025 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and reports findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Referral Specialist

February 28, 2025 – Spokane, WA

Join our team as a Referral Specialist at Unify Community Health in Spokane, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.82-$21.83/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion.

• Assist with patient referrals for additional services needed with internal and external medical facilities.

• Assist with patient insurance authorization.

• Assist with appointment setup as needed.

• Coordinate follow-up between referral source and patient.

• Ensure chart notes and follow-up documentation are linked to the referral.

• Provide translated educational materials and directions to patients when necessary.

• Process incoming correspondence and respond to calls, emails, and faxes.

• Perform other duties as assigned.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in a medical and/or dental front office setting; with insurance referrals and authorizations, is preferred

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously, and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Patient Benefits Coordinator

February 28, 2025 – Spokane, WA

Join our team as a Patient Benefits Coordinator at Unify Community Health in Spokane, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $19.02-$23.30/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution

• Inform patients on billing and payment practices, provide account details and balance information

• Discuss medical insurance options, eligibility, and Managed Care plans with clients

• Assist clients with insurance application process, track applications, and provide guidance on benefits

• Educate clients on medical insurance coverage, help resolve card-related issues

• Manage daily work queues for insurance, discounts, and Medicaid processing

• Evaluate and process hardship or write-off requests, maintain billing adjustments

• Stay updated on Managed Care and Medicaid program changes and updates

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Manage breaks, lunches, sick calls, and overtime. Provide insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience with billing credit or patient benefits, preferably in a medical office, is required; Experience in special programs such as State Managed Care plans is preferred

• Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Ability to build effective relationships and interact professionally with patients, providers, and staff

• Basic proficiency with Electronic Medical Records, Word, and Excel

• Basic knowledge of medical terminology and medical billing insurance is desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Medical Receptionist

March 6, 2025 – Toppenish, WA

Join our team as a Medical Receptionist for our Behavioral Health Services department at our Toppenish Medical Dental Clinic and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $16.97-$20.79/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Clinical Support and Referral Specialist - Relief

March 6, 2025 – Portland, OR

Join our team as a relief Clinical Support and Referral Specialist at Rosewood Family Health at Lents in Portland, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $20.83-$25.51/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

• Maintain and update reports and registries for the Patient Care Health Home team, conduct audits for procedures/labs, and identify process improvement ideas

• Handle patient registration and insurance verification, assist with Release of Information forms, manage mail and faxes

• Provide Obstetrics support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital.

• Process referrals, respond to inquiries, coordinate appointments, assist with insurance authorization, and complete other assigned tasks

Qualifications:

• High school diploma or General Education Diploma (GED); An Associates Degree or Certificate from an accredited technical school is preferred

• One year’s experience working in an office setting, preferably a medical or dental office, is required. Two years’ experience in a medical or dental office is preferred

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to professionally interact with the public, providers, and staff

• Basic in Electronic Medical Records (EMR), Word, and Excel

• Basic knowledge of medical terminology desired

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Medical Receptionist

March 10, 2025 – Salem, OR

Join our team as a Medical Receptionist at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.99-$22.04/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now

Clinical Support Specialist

March 14, 2025 – Yakima, WA

Join our team as a Clinical Support Specialist at West Valley Family Health in Yakima, WA,and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.11-$22.16/hour DOE with the ability to go higher for highly experienced candidates
• Additional 4% differential for your bilingual skills
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures.
• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff.
• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients.
• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log.

Qualifications:

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred
• One year’s experience working in an office setting is required (preferably a medical or dental office)
• Bilingual (English/Spanish) is required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers, and staff in a professional manner
• Basic proficiency in Electronic Medical Records, Word, and Excel
• Basic knowledge of medical terminology desired

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Apply Now