Front Office

Front Office Supervisor

May 6, 2025 – Spokane, WA

Join our team as a Front Office Supervisor at Unify Community Health at Northeast in Spokane, WA,and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $28.08-$34.40/hour DOE with the ability to go higher for highly experienced candidates
• $7,000 Hiring Bonus Structure
  • At Hire: $2,100.00
  • At 90 Days (3 months): $2,800.00
  • At 180 Days (6 months): $2,100.00
• Bonus will be pro-rated based on Full Time Equivalency (FTE)
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Plans and manages the daily functions of the clinic front office.
• Formulates and implements policies, procedures, and processes that meet the standards and requirements of the organization and various regulatory agencies.
• Manages provider schedules to ensure correct appointment type is assigned, schedule is full, and daily targets are met. Verifies and adjusts schedule when providers are not available.
• Maintains and books appointments for the Credit Manager and Behavioral Health Consultant.
• Monitors the patient record filing system and ensures accurate and complete data is collected for all patients. Provides feedback and instruction to staff to ensure accuracy of patient files.
• Develops and coordinates quality assurance activities for the front office. Coordinates patient file audits/reviews to comply with standards from The Joint Commission (TJC), Federal, State, and local regulations. Performs various audits to include Cash Box reconciliations and MyChart Proxy.
• Reviews and monitors various reports from the Epic system including sliding fee eligibility and utilization, registry follow up, and patient wellness follow up.
• Monitors daily work queues for clinic staff to ensure productivity, identify issues and allocates workload.
• Manages AIDET patient communication surveys, compiles and communicates results, and makes any process or procedure changes necessary to improve results. Also manages TSF and Arcadia Tracking on a daily basis.
• Manages the processing of all Release of Information requests. Coordinates with Risk Management regarding the healthcare information to be provided prior to the release.
• Coaches, mentors and trains direct report staff. Assesses competencies of staff, provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Creates and maintains an inclusive work environment that supports diverse ideas, backgrounds and styles. Supports diversity through the selection, management, and retention of diverse employees. Creates, drives and maintains an employee engagement culture.

Qualifications:

• High School Diploma or General Education Diploma (GED). Associate’s Degree preferably in business or healthcare is preferred.
• Five years’ experience in healthcare required. Associate’s Degree may substitute 2 years’ experience. Bachelor’s Degree may substitute 4 years’ experience.
• One year’s supervisory experience managing employees and administering policies is preferred.

Knowledge/Skills/Abilities:

• Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.
• Basic proficiency with a variety of computer programs including Word, Excel, and EPIC preferred.
• Effective verbal, written, and listening communication skills.
• Ability to work independently with minimal supervision.
• Ability to effectively manage employees and administer clinic policies.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to work effectively in a fast-paced primary care environment.
• Knowledge of medical terminology is required.
• Knowledge of Patient Benefits Coordination preferred.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Patient Benefits Coordinator

May 6, 2025 – Salem, OR

Join our team as a Patient Benefits Coordinator at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution

• Inform patients on billing and payment practices, provide account details and balance information

• Discuss medical insurance options, eligibility, and Managed Care plans with clients

• Assist clients with insurance application process, track applications, and provide guidance on benefits

• Educate clients on medical insurance coverage, help resolve card-related issues

• Manage daily work queues for insurance, discounts, and Medicaid processing

• Evaluate and process hardship or write-off requests, maintain billing adjustments

• Stay updated on Managed Care and Medicaid program changes and updates

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Manage breaks, lunches, sick calls, and overtime. Provide insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience with billing credit or patient benefits, preferably in a medical office, is required; Experience in special programs such as State Managed Care plans is preferred

• Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Ability to build effective relationships and interact professionally with patients, providers, and staff

• Basic proficiency with Electronic Medical Records, Word, and Excel

• Basic knowledge of medical terminology and medical billing insurance is desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Medical Receptionist - Relief

June 5, 2025 – Hermiston, OR

Join our team as a relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist

June 11, 2025 – Salem, OR

Join our team as a Medical Receptionist at Lancaster Family Health Center in Salem, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Clinical Support and Referral Specialist - Relief

July 7, 2025 – Portland, OR

Join our team as a relief Clinical Support and Referral Specialist at Rosewood Family Health in Portland, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $21.24-$26.02/hour DOE with the ability to go higher for highly experienced candidates

What You’ll Do:

• Maintain and update reports and registries for the Patient Care Health Home team, conduct audits for procedures/labs, and identify process improvement ideas

• Handle patient registration and insurance verification, assist with Release of Information forms, manage mail and faxes

• Provide Obstetrics support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital.

• Process referrals, respond to inquiries, coordinate appointments, assist with insurance authorization, and complete other assigned tasks

Qualifications:

• High school diploma or General Education Diploma (GED); An Associates Degree or Certificate from an accredited technical school is preferred

• One year’s experience working in an office setting, preferably a medical or dental office, is required.

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to professionally interact with the public, providers, and staff

• Basic in Electronic Medical Records (EMR), Word and Excel

• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Scheduling Coordinator - Part time

August 7, 2025 – Yakima, WA

Join our team as a Part-time Scheduling Coordinator in Yakima, WA! The Scheduling coordinator provides exemplary customer service in facilitating all aspects of patient scheduling activities. They manage the scheduling phone queue and assist patients with initial and follow-up appointments with providers.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience.

• One year of experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred.

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Service Center Supervisor

July 8, 2025 – Salem, OR

Join our team as a Service Center Supervisor at Lancaster at Lancaster in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $28.35-$34.73/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Formulates and implements policies, procedures, and processes that meet the standards and requirements of the organization and various regulatory agencies.
• Monitors the patient record filing system and ensures accurate and complete data is collected for all patients. Provides feedback and instruction to staff to ensure accuracy of patient files.
• Answers questions from staff and provides guidance and feedback.
• Assists in the formulation and management of performance targets for individuals and teams.
• Measures performance with key metrics such as number of calls per Call Center Agent, queue time, call abandonment %, dropped calls, and customer service satisfaction levels.
• Communicates and serves as a liaison between call center and all clinics scheduling coordinators are serving. Builds relationships with clinic supervisors from all clinics call center is serving.
• Updates and maintains scheduling protocols for all clinics the call center is serving.
• Creates improvement plans to optimize procedures and staff engagement. Ensures adherence to established policies and procedures.
• Keeps management informed of issues and problems. Identifies any patterns and creates solutions to mitigate or eliminate them.
• Participates in Clinic Leadership meetings and reports results and performance to the Clinic Director.
• Performs other duties as assigned.
• Management Duties:
• Coaches, mentors, and trains direct report staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Completes call audits on scheduling coordinators to ensure expectations of scheduling coordinators are being met during the phone interaction with the patient.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Manages AIDET patient communication surveys, compiles and communicates results, and makes any process or procedure changes necessary to improve results. Also manages TSF on a daily basis.

Qualifications:

• High School Diploma or General Education Diploma (GED). An associate’s Degree is preferred.
• Five years of call center, service center, contact center experience or five years of direct customer service experience in a supervisory or lead role. Associate’s Degree may substitute 2 years’ experience. Bachelor’s Degree may substitute 4 years’ experience.
• Call center experience, preferably in healthcare is preferred.
• Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Knowledge of medical billing and insurance is preferred. Knowledge of medical terminology preferred. Effective verbal and listening communication skills.Strong customer relations skills, including the ability to manage stressful situations. Basic conflict resolution and de-escalation skills. Ability to work well in a customer-oriented team environment. Ability to work effectively in a fast-paced environment. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying. Able to analyze and apply data to improve performance. Strong attention to detail and accuracy. Basic proficiency with 10-key. Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, and PowerPoint.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Scheduling Coordinator

July 8, 2025 – Walla Walla, WA

Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience

• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist - Lead

July 8, 2025 – Woodburn, OR

Join our team as a Lead Medical Receptionist at Salud Medical Center in Woodburn, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

• Acting as a liaison between line staff and the direct supervisor.
• Manages breaks, lunches, sick calls and overtime.
• Provides insights to leader regarding the skill level and performance of the employees.
• Responsible for providing training to new employees and existing staff when needed.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Front Office Supervisor

July 14, 2025 – Hermiston, OR

Join Our Team as a Front Office Supervisor at Mirasol Family Health Center in Hermiston, OR!

Are you a dynamic and organized professional with a passion for providing exceptional patient care? Mirasol Family Health Center is seeking a dedicated Front Office Supervisor to lead our front office team. In this role, you will oversee the daily operation of all clinic practice management services, including scheduling, reception, clinical support, and referral management. If you thrive in a fast-paced setting and have a knack for leadership, we would love to hear from you!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $28.35-$34.73/hour DOE with the ability to go higher for highly experienced candidates

• $7,000.00 Hiring Bonus Structure

  • At Hire: $2,100.00

  • At 90 Days (3 months): $2,800.00

  • At 180 Days (6 months): $2,100.00

• Bonus will be pro-rated based on Full Time Equivalency (FTE)

• An additional 4% pay for bilingual (English/Spanish) candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manage daily clinic front office operations, implement policies and procedures to meet organization standards and regulatory requirements, and coordinate provider schedules

• Oversee appointments, patient record filing, and quality assurance activities, ensuring accuracy and compliance with regulations

• Monitor reports, work queues, patient surveys, and information requests while coaching and training staff and fostering an inclusive work environment

• Support diverse employees, engage in recruitment, performance management, and employee development, and perform various administrative tasks to ensure efficient clinic operations

Qualifications:

• High School Diploma or GED + 5 years of experience in healthcare OR

• Associate’s Degree in business or healthcare + 3 years of experience in healthcare OR

• Bachelor’s Degree in business or healthcare + 1 year of experience in healthcare

• One year of supervisory experience managing employees and administering policies is preferred

• Bilingual (English/Spanish) preferred at a level 9

• Basic proficiency in Word, Excel, and EPIC

• Effective verbal, written, and listening communication skills

• Ability to work independently with minimal supervision

• Ability to effectively manage employees and administer clinic policies

• Ability to multitask with adaptability to interruptions

• Ability to work effectively in a fast-paced primary care environment

• Knowledge of medical terminology & Patient Benefits Coordination

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist

July 15, 2025 – Kennewick, WA

Join our team as a Medical Receptionist at Miramar Family Health in Kennewick, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Service Care Coordinator - Asthma Educator

July 18, 2025 – Yakima, WA

Join our team as a Service Care Coordinator – Asthma Educator in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $18.47-$22.62 DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do: 

• Executes incoming calls, assesses client/patient needs, and identifies appropriate services that are comprehensive and individualized to best serve each client/patient.
• Collects appropriate documentation to support and determine program services eligibility.
• Assists client/patient with scheduling dates for appointments or classes.
• Processes patient referrals for a variety of services including Medical, Dental, and programs including Behavioral Health.
• Monitors and documents active referrals and client participation.
• Assists patients with completion of applications and forms required by the program(s) they will participate in. Ensures patient information is complete and entered in appropriate data system.
• Responds to basic questions from patients.
• Provides follow-up contact with patient regarding service and referrals recommended. Encourages client participation and retention in various programs and classes.
• Performs work to align with productivity goals and standards including # patients, # encounters, # appointments scheduled and # classes facilitated.
• Provides program administrative support such as data entry, client file management, report development and contract compliance.
• Coordinates and promotes YVFWC programs. Recruits clients/patients for dental services, medical services, social services or education classes. Reserves conference rooms, obtains supplies, organizes snacks for classes.
• Presents program information in various internal and external community meetings and functions as requested.
• Performs other duties as assigned.

Qualifications: 

• High School Diploma or General Education Diploma (GED). 
• One year of administrative support and customer service experience.
• Two years’ administrative support experience in a social services or healthcare setting is preferred. Applicable license or certification.
• Some positions may require program specific certification. 
• Valid Driver’s License and proof of automobile liability insurance coverage. 
• Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Ability to plan, coordinate and organize work projects. Ability to provide professional written and verbal presentations. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to effectively interact with the public, patients, and clinic staff in a professional manner. Ability to understand and apply program requirements and applicable local, state and federal guidance. Knowledge of the social and health agencies in the area and services they provide. Effective verbal, written and listening communication skills. Basic proficiency with a variety of computer programs including Microsoft Office, Word and Excel.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Scheduling Coordinator

July 30, 2025 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience.

• One year’s experience working in a call center, scheduling appointments, and clerical work in a healthcare environment is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Scheduling Coordinator

July 30, 2025 – Yakima, WA

Join our team as a Scheduling Coordinator at West Valley Family Health in Yakima, WA! The Scheduling coordinator provides exemplary customer service in facilitating all aspects of patient scheduling activities. They manage the scheduling phone queue and assist patients with initial and follow-up appointments with providers.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience.

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist - Relief

July 31, 2025 – Hermiston, OR

Join our team as a Relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR,

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Medical Receptionist

August 7, 2025 – Hermiston, OR

Join our team as a Medical Receptionist at Mirasol Family Health Center in Hermiston, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.35-$22.48/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Referral Specialist

August 7, 2025 – Spokane, WA

Join our team as a Referral Specialist at Unify Community Health, Northeast in Spokane, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion.

• Assist with patient referrals for additional services needed with internal and external medical facilities.

• Assist with patient insurance authorization.

• Assist with appointment setup as needed.

• Coordinate follow-up between referral source and patient.

• Ensure chart notes and follow-up documentation are linked to the referral.

• Provide translated educational materials and directions to patients when necessary.

• Process incoming correspondence and respond to calls, emails, and faxes.

• Perform other duties as assigned.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in an office setting, preferably a medical or dental office.

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Referral Specialist - Temporary

August 12, 2025 – Toppenish, WA

Join our team as a Temporary Referral Specialist at Toppenish Medical Dental Clinic!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

What You’ll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion

• Assist with patient referrals for additional services needed with internal and external medical facilities

• Assist with patient insurance authorization

• Assist with appointment setup as needed

• Coordinate follow-up between referral source and patient

• Ensure chart notes and follow-up documentation are linked to the referral

• Provide translated educational materials and directions to patients when necessary

• Process incoming correspondence and respond to calls, emails, and faxes

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in an office setting, preferably a medical or dental office.

• Bilingual (English/Spanish) is required at level 9

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist

August 12, 2025 – Yakima, WA

Join our team as a Medical Receptionist at Behavioral Health Services in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.31-$21.20/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Medical Receptionist - Relief

August 18, 2025 – Kennewick, WA

Join our team as a Relief Medical Receptionist at Miramar Health Center in Kennewick, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew" for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity! 

Clinical Support Specialist

August 19, 2025 – Grandview, WA

Join our team as a Clinical Support Specialist at Grandview Medical-Dental Clinic in Grandview, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures

• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff

• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients

• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications: 

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred  
• One year’s experience working in an office setting is required (preferably a medical or dental office)  
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.  
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions  
• Ability to effectively interact with patients, providers, and staff in a professional manner  
• Basic proficiency in Electronic Medical Records, Word, and Excel  
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Front Office Supervisor

August 20, 2025 – Pasco, WA

Join Our Team as a Front Office Supervisor at Miramar Health Center in Pasco, WA!

Are you a dynamic and organized professional with a passion for providing exceptional patient care? Mirasol Family Health Center is seeking a dedicated Front Office Supervisor to lead our front office team. In this role, you will oversee the daily operation of all clinic practice management services, including scheduling, reception, clinical support, and referral management. If you thrive in a fast-paced setting and have a knack for leadership, we would love to hear from you!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $28.08-$34.40/hour DOE with the ability to go higher for highly experienced candidates

• $7,000 Hiring Bonus Structure

  • At Hire: $2,100.00

  • At 90 Days (3 months): $2,800.00

  • At 180 days (6 months): $2,100.00

• Bonus will be pro-rated based on Full Time Equivalency (FTE)

• An additional 4% pay for bilingual (English/Spanish) candidates

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manage daily clinic front office operations, implement policies and procedures to meet organization standards and regulatory requirements, and coordinate provider schedules

• Oversee appointments, patient record filing, and quality assurance activities, ensuring accuracy and compliance with regulations

• Monitor reports, work queues, patient surveys, and information requests while coaching and training staff and fostering an inclusive work environment

• Support diverse employees, engage in recruitment, performance management, and employee development, and perform various administrative tasks to ensure efficient clinic operations

Qualifications:

• High School Diploma or GED + 5 years of experience in healthcare OR

• Associate’s Degree in business or healthcare + 3 years of experience in healthcare OR

• Bachelor’s Degree in business or healthcare + 1 year of experience in healthcare

• One year of supervisory experience managing employees and administering policies is preferred

• Bilingual (English/Spanish) preferred at a level 9

• Basic proficiency in Word, Excel, and EPIC

• Effective verbal, written, and listening communication skills

• Ability to work independently with minimal supervision

• Ability to effectively manage employees and administer clinic policies

• Ability to multitask with adaptability to interruptions

• Ability to work effectively in a fast-paced primary care environment

• Knowledge of medical terminology & Patient Benefits Coordination

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Scheduling Coordinator

August 20, 2025 – Walla Walla, WA

Join our team as a Scheduling Coordinator at Family Medical Center in Walla Walla, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience is required.

• One year’s experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment is preferred.

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Referral Specialist

August 25, 2025 – Grandview, WA

Join our team as a Referral Specialist at Grandview Medical Dental Clinic!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion

• Assist with patient referrals for additional services needed with internal and external medical facilities

• Assist with patient insurance authorization

• Assist with appointment setup as needed

• Coordinate follow-up between referral source and patient

• Ensure chart notes and follow-up documentation are linked to the referral

• Provide translated educational materials and directions to patients when necessary

• Process incoming correspondence and respond to calls, emails, and faxes

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED). Associates Degree or Certificate from an accredited technical school is preferred.

• One year’s experience working in an office setting, preferably a medical or dental office. Two year’s experience working in a medical and/or dental front office setting; with insurance referrals and authorizations, is preferred.

• Bilingual (English/Spanish) is required at level 9

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Referral Specialist

September 4, 2025 – Toppenish, WA

Referral SpecialistJoin our team as a Referral Specialist at Toppenish Medical Dental Clinic!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills!

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion

• Assist with patient referrals for additional services needed with internal and external medical facilities

• Assist with patient insurance authorization

• Assist with appointment setup as needed

• Coordinate follow-up between referral source and patient

• Ensure chart notes and follow-up documentation are linked to the referral

• Provide translated educational materials and directions to patients when necessary

• Process incoming correspondence and respond to calls, emails, and faxes

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED). Associates Degree or Certificate from an accredited technical school is preferred.

• One year’s experience working in an office setting, preferably a medical or dental office. Two year’s experience working in a medical and/or dental front office setting; with insurance referrals and authorizations, is preferred.

• Bilingual (English/Spanish) is required at level 9

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Clinic Support Specialist

September 5, 2025 – Yakima, WA

Join our team as a Clinical Support Specialist at Children’s Village in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures

• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff

• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients

• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications: 

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred  
• One year’s experience working in an office setting is required (preferably a medical or dental office)  
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions  
• Ability to effectively interact with patients, providers, and staff in a professional manner  
• Basic proficiency in Electronic Medical Records, Word, and Excel  
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Scheduling Coordinator

September 5, 2025 – Sunnyside, WA

Join our team as a Scheduling Coordinator at Sunnyside Immediate Care in Sunnyside, WA! The Scheduling coordinator provides exemplary customer service in facilitating all aspects of patient scheduling activities. They manage the scheduling phone queue and assist patients with initial and follow-up appointments with providers.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Manage scheduling phone queue, transfer calls to appropriate staff

• Schedule patient appointments based on guidelines and provider availability

• Verify and update patient demographic and insurance information

• Notify patients of schedule changes and adjust appointments

• Assess patient needs to meet with Patient Benefits Coordinator, schedule appointments as needed

• Handle daily scheduling work queues and provide patient outreach

• Offer backup support to Front Office positions as required

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Responsible for maintaining the day-to-day flow of the department, including managing breaks, lunches, sick calls, and overtime. Provide insights to management regarding the skill level and performance of employees. Provide training to new employees and existing staff when needed. Perform quality audits and report findings to management.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year of office, administrative, patient care, call center or customer service experience.

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Strong interpersonal skills with the ability to interact with patients, providers, and staff in a professional manner

• Basic knowledge of medical terminology is preferred

• Basic knowledge of the Epic systems is preferred

• Basic proficiency in Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity! 

Clinical Support Specialist

September 9, 2025 – Grandview, WA

Join our team as a Clinical Support Specialist at Grandview Medical-Dental Clinic in Grandview, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures

• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff

• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients

• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications: 

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred  
• One year’s experience working in an office setting is required (preferably a medical or dental office)  
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.  
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions  
• Ability to effectively interact with patients, providers, and staff in a professional manner  
• Basic proficiency in Electronic Medical Records, Word, and Excel  
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Medical Receptionist

September 15, 2025 – Walla Walla, WA

Join our team as a Medical Receptionist at Family Medica Center in Walla Walla, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew" for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity! 

Patient Benefits Coordinator

September 15, 2025 – Toppenish, WA

Join our team as a Patient Benefits Coordinator at Toppenish Medical Dental Clinic in Toppenish, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Address patient billing inquiries and collaborate with the Billing and Medicaid Office for issue resolution

• Inform patients on billing and payment practices, provide account details and balance information

• Discuss medical insurance options, eligibility, and Managed Care plans with clients

• Assist clients with insurance application process, track applications, and provide guidance on benefits

• Educate clients on medical insurance coverage, help resolve card-related issues

• Manage daily work queues for insurance, discounts, and Medicaid processing

• Evaluate and process hardship or write-off requests, maintain billing adjustments

• Stay updated on Managed Care and Medicaid program changes and updates

• May perform Lead duties by acting as a liaison between line staff and the direct supervisor. Manage breaks, lunches, sick calls, and overtime. Provide insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience with billing credit or patient benefits, preferably in a medical office, is required; Experience in special programs such as State Managed Care plans is preferred

• Affordable Care Act (ACA) Certification: Must pass the ACA exam within 90 days of employment

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions

• Ability to build effective relationships and interact professionally with patients, providers, and staff

• Basic proficiency with Electronic Medical Records, Word, and Excel

• Basic knowledge of medical terminology and medical billing insurance is desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Clinical Support Specialist

September 15, 2025 – Toppenish, WA

Join our team as a Clinical Support Specialist at Toppenish  Medical-Dental Clinic in Toppenish, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional 4% differential for your bilingual skills

• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the PCHH team, overseeing all registry work, including outreach, scheduling, and documentation. Review registry data to ensure compliance with workflows and procedures

• Perform audits for invasive procedures and in-house labs, as well as other PCHH data and initiatives, providing audit documentation. Identify and communicate process improvement ideas to staff

• Assist with the Release of Information forms, subpoenas, and court orders, forwarding them to the HIM department. Sort and distribute mail and faxes to appropriate recipients

• Provide Obstetrics (OB) support by running reports, maintaining the OB log, and providing consent forms to the hospital. Offer chart review support to PAs and NPs, forward reviews to physicians, and maintain a log

Qualifications: 

• High school diploma or General Education Diploma (GED) is required; an Associate’s Degree or Certificate from an accredited technical school is preferred  
• One year’s experience working in an office setting is required (preferably a medical or dental office)  
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.  
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions  
• Ability to effectively interact with patients, providers, and staff in a professional manner  
• Basic proficiency in Electronic Medical Records, Word, and Excel  
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!